Shipping policy
CLIVOA SHIPPING
YOUR NEXT EVERYDAY ESSENTIAL
ON ITS WAY
Shipping information for your CLIVOA Pocket Tote and CLIVOA™ CarryAll Tote
SHIPPING COST
FREE
United States & supported European destinations
ESTIMATED PROCESSING
1–3 DAYS
Before dispatch
ESTIMATED DELIVERY
5–11 DAYS
After dispatch
SHIPPING COSTS & DESTINATIONS
CLIVOA offers free shipping to the United States and supported destinations across Europe. Availability for your country and postal code is confirmed at checkout. If your delivery address is unavailable, please contact us before placing an order.
ORDER PROCESSING
Estimated processing time is 1–3 days for both the CLIVOA Pocket Tote and CLIVOA™ CarryAll Tote. This is the time needed to prepare your order before dispatch and is separate from the delivery period. Some orders may require additional processing time depending on product availability and order volume.
ESTIMATED DELIVERY
Estimated delivery time is 5–11 days after dispatch for both products. This estimate does not include order processing time.
All processing and delivery times are estimates, not guaranteed arrival dates. Some orders may take longer due to the destination, carrier operations, customs clearance, holidays or other delivery conditions. Please allow extra time when ordering for a specific date.
DELIVERY ADDRESS
Please provide your full name and complete delivery address, including any apartment or unit number and the correct postal code. If you notice an error after placing your order, email us as soon as possible. Address changes depend on the order’s fulfillment status and may not be possible once it has been dispatched.
DELAYED OR MISSING ORDERS
If your order has not arrived within the estimated timeframe or you experience a delivery issue, please contact us with your order number and the email address used at checkout. We will investigate and help you with the next steps.